DOCUMENT:Q299427 04-JUN-2001 [msdn] TITLE :Users Cannot Reach or Resolve the Passport Login Server PRODUCT :Microsoft Developer Network PROD/VER::1.3,1.4 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Passport, versions 1.3, 1.4 ------------------------------------------------------------------------------- SYMPTOMS ======== Users cannot reach or resolve the Passport Login server. CAUSE ===== The Passport network servers may be offline. WORKAROUND ========== Configure your servers to run in stand-alone mode until the Passport network servers are online again. Use Passport Administration Utility to change your server to run in stand-alone mode. MORE INFORMATION ================ Try browsing to Passport servers directly and ensure that the servers are serving valid responses or are reachable. Additional query words: ====================================================================== Keywords : Technology : kbMSNSearch kbPassport140 kbPassport130 kbPassportSearch Version : :1.3,1.4 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.