DOCUMENT:Q170337 15-MAY-1999 [exchange] TITLE :XADM: User Manager Can Cause File in Use Errors PRODUCT :Microsoft Exchange PROD/VER:winnt:4.0,5.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, versions 4.0, 5.0, 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you install or upgrade Microsoft Exchange Server, you may receive a message that says Exchange cannot continue because a DLL is in use. WORKAROUND ========== To work around this problem, do one of the following: Exit the User Manager for Domains program. If the problem still persists, check the task list and remove the Usrmgr.exe task. -or- In Windows NT 4.0, open the Task Manager by using the CTRL-ALT-Delete key combination or right-click on the taskbar. Go to the Processes page of the Windows NT Task Manager and select the processes you want to end. Then click the End Process button. -or- In Windows NT 3.51, use the Pviewer.exe program in the Windows NT Resource Kit to kill running processes. -or- Try rerunning the Exchange installation program. Note: There may be several User Manager processes left dormant depending on how many times you have opened and closed User Manager while your server is having these symptoms. ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange500 kbExchange550 kbExchange400 kbZNotKeyword2 Version : winnt:4.0,5.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.