DOCUMENT:Q303978 17-AUG-2001 [msdn] TITLE :Error: Access Violation in Msppnexus.dll PRODUCT :Microsoft Developer Network PROD/VER::1.3,1.4,1.99 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Passport, versions 1.3, 1.4, 1.99 ------------------------------------------------------------------------------- SYMPTOMS ======== When Passport Manager tries to update the Partner.xml file, an access violation in Msppnexus.dll occurs. CAUSE ===== The error occurs if Passport Manager is running on a Windows NT or Windows 2000 server that also has the Simple Mail Transport Protocol (SMTP) service running. WORKAROUND ========== Do not run the SMTP service on the same server as Passport Manager version 1.4 or earlier. STATUS ====== This is a known problem with Passport Manager version 1.4 and earlier. This problem is scheduled to be fixed in Passport Manager version 2.0. Additional query words: ====================================================================== Keywords : Technology : kbMSNSearch kbPassport140 kbPassport130 kbPassport199 kbPassportSearch Version : :1.3,1.4,1.99 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.