DOCUMENT:Q138141 26-APR-2000 [vbwin] TITLE :INFO: Tips For Troubleshooting Remote OLE Automation Errors PRODUCT :Microsoft Visual Basic for Windows PROD/VER:WINDOWS:4.0 OPER/SYS: KEYWORDS:kbnokeyword kbVBp kbVBp400 kbGrpDSVB kbDSupport ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Visual Basic Enterprise Edition, 32-bit, for Windows, version 4.0 ------------------------------------------------------------------------------- SUMMARY ======= A client's request for any service from a remote server always goes through the Automation Manager (AM) that runs on the server computer. If this request cannot be granted by the AM for some reason (for example, if the server is busy), then after some timeout interval an entry will made in an eventlog by the AM. MORE INFORMATION ================ On Windows NT version 3.51, 4.0, and Windows 2000 the event log is a system file that can be viewed by running the system utility called EventViewer (Eventvwr.exe) in the Administrative Tools Program Group in the Program Manager. On Windows 95 or Windows 98, there is no system event log file. So, the AM creates a similar file AUTMGR32.log. It is created in the windows\system or win95\system directory and it is used when making the error entries. This is a standard text file and can be opened in any text editor like Notepad. This file cannot exceed a certain maximum size. There are entries in the system registry that have values that the AM uses to see when the maximum size of this log file is reached, so that it can truncate its size to another value also obtained from the registry. These registry keys are: MinErrorLogSize DWORD (size to truncate to in bytes) MaxErrorLogSize DWORD (threshold of when to truncate in bytes) NOTE: Only the AM can make entries in the eventlog. If the server raises an error, it is just passed on to the client and no eventlog entry is made. Additional query words: ====================================================================== Keywords : kbnokeyword kbVBp kbVBp400 kbGrpDSVB kbDSupport Technology : kbVBSearch kbAudDeveloper kbVB400Search kbVB400 Version : WINDOWS:4.0 Issue type : kbinfo ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.