DOCUMENT:Q156290 14-JAN-2000 [exchange] TITLE :XCLN Forms Designer Hangs Attempting To Install Project File PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:4.0,5.0 OPER/SYS: KEYWORDS:kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Windows 3.x client, versions 4.0, 5.0 - Microsoft Exchange Windows NT client, versions 4.0, 5.0 - Microsoft Exchange Windows 95/98 client, versions 4.0, 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you install a Microsoft Exchange Electronic Forms Designer (EFD) project file (*.efp file), the computer may stop responding, or a general protection fault (GPF) may occur. The only way to get back into Exchange Forms Designer at this point is to end task from Task Manager and restart. CAUSE ===== This behavior occurs during the project installation and compile processand is due to an out of memory error. The out of memory error is caused in turn by the number of controls placed on and Exchange Form during design time. The number of controls is not limited during design time but the number that can be present while installing or compiling an Exchange Forms Project file is limited to a number between 80 to 120. This number varies due to the different memory requirements of each control. WORKAROUND ========== Before installing, limit the number of controls present in an Exchange Forms project file to approximately 80 controls. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange versions 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: Exchange forms install hang compile EFD GPF OOM exclnfaqold ====================================================================== Keywords : kbusage Technology : kbExchangeSearch kbExchange500 kbExchange400 kbExchangeClientSearch kbZNotKeyword kbZNotKeyword2 kbZNotKeyword3 kbExchange400NT kbExchange500NT kbExchange400Win95 kbExchange500Win95 Version : WINDOWS:4.0,5.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.