DOCUMENT:Q145903  16-MAR-1999  [exchange]
TITLE   :XCLN: Buttons/Menus Unavailable When Opening New Mail
PRODUCT :Microsoft Exchange
PROD/VER:4.0 5.0
OPER/SYS:
KEYWORDS:kbusage

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The information in this article applies to:

 - Microsoft Exchange Windows 3.x client, versions 4.0, 5.0 
 - Microsoft Exchange Windows NT client, versions 4.0, 5.0 
 - Microsoft Exchange Windows 95/98 client, versions 4.0, 5.0 
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SYMPTOMS
========

In the Microsoft Exchange Windows 3.x, Windows 95, and Windows NT clients, when
you open a message by clicking the Yes button in the New Mail Notification
dialog box, the Next and Previous buttons and the menus are unavailable.

RESOLUTION
==========

Close the message and reopen the message from the message viewer. All the
functions will now be available.

Additional query words: new message

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Keywords          : kbusage 
Technology        : kbExchangeSearch kbExchange500 kbExchange400 kbExchangeClientSearch kbZNotKeyword kbZNotKeyword2 kbZNotKeyword3 kbExchange400NT kbExchange500NT kbExchange400Win95 kbExchange500Win95
Version           : 4.0 5.0

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Copyright Microsoft Corporation 1999.