XCLN: Cannot Reinstall MS Exchange Client Service Provider

ID: Q147365


The information in this article applies to:


SYMPTOMS

If you remove an information service in Microsoft Exchange and then try to reinstall it, the information service may not appear when you click Services on the Tools menu and then click Add.


CAUSE

This behavior can occur if a dynamic-link library file (DLL) associated with the information service is missing.


RESOLUTION

To resolve this issue, use one of the following methods:


MORE INFORMATION

The following tables list the DLLs associated with each service provider.

Microsoft Exchange Server


File name     Location
---------     --------
For Windows95 or NT Exchange Server Clients:

Emsabp32.dll  Exchange Server CD-ROM <drive>:\setup\<platform directory>\ 
Emsmdb32.dll  Exchange Server CD-ROM <drive>:\setup\<platform directory>\ 
Emsui32.dll   Exchange Server CD-ROM <drive>:\setup\<platform directory>\ 

For Windows 3.x Exchange Server Clients:

Emsabp.dll    Exchange Server CD-ROM <drive>:\setup\I386\ 
Emsdp32.dll   Exchange Server CD-ROM <drive>:\setup\I386\ 
Emssui32.dll  Exchange Server CD-ROM <drive>:\setup\I386\  

Personal Folders and Personal Address Book


File name     Location
---------     --------
Mspst32.dll   Win95_06.cab on Windows 95 CD-ROM or disk 6 

Microsoft Fax


File name      Location
---------      --------
Awcl1_32.dll   Win95_05.cab on Windows 95 CD-ROM or disk 5
Awdevl32.dll   Win95_05.cab on Windows 95 CD-ROM or disk 5
Awfaxp32.dll   Win95_05.cab on Windows 95 CD-ROM or disk 5
Awfxab32.dll   Win95_05.cab on Windows 95 CD-ROM or disk 5
Awfxcg32.dll   Win95_05.cab on Windows 95 CD-ROM or disk 5
Awrndr32.dll   Win95_05.cab on Windows 95 CD-ROM or disk 5 

Microsoft Mail


File name    Location
---------    --------
Msfs32.dll   Win95_06.cab on Windows 95 CD-ROM or Win95_07.cab on disk 7 

The Microsoft Network Online Service


File name      Location
---------      --------
Mosabp32.dll   Win95_07.cab on Windows 95 CD-ROM or disk 7
Moscfg32.dll   Win95_07.cab on Windows 95 CD-ROM or disk 7
Mosrxp32.dll   Win95_07.cab on Windows 95 CD-ROM or disk 7 

Internet Mail


File name     Location
---------     --------
Minet32.dll   Plus_7.cab on Microsoft Plus! CD-ROM or Plus_6.cab on disk 6 

CompuServe Mail


File name      Location
---------      --------
Csmapa32.dll   Drivers\Other\Exchange\Compusrv folder on Windows 95 CD-ROM
Csmapx32.dll   Drivers\Other\Exchange\Compusrv folder on Windows 95 CD-ROM 

Notes

Additional query words:


Keywords          : kbenv XCLN 
Version           : WINDOWS:4.0,5.0
Platform          : WINDOWS 
Issue type        : kbprb 

Last Reviewed: March 18, 1999