DOCUMENT:Q168540 03-APR-2001 [exchange] TITLE :XCLN: Cannot Save Changes to a Public Folder Item PRODUCT :Microsoft Exchange PROD/VER::8.01; MS-DOS:4.0,5.0; WINDOWS:4.0,5.0 OPER/SYS: KEYWORDS:kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Outlook 97, version 8.01 - Microsoft Exchange MS-DOS client, versions 4.0, 5.0 - Microsoft Exchange Macintosh client, versions 4.0, 5.0 - Microsoft Exchange Windows 3.x client, versions 4.0, 5.0 - Microsoft Exchange Windows 95/98 client, versions 4.0, 5.0 - Microsoft Exchange Windows NT client, versions 4.0, 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== You are unable to save changes to an item in a public folder, even though you have owner permissions to the public folder and can perform all other tasks with the item, including deleting it. If you are using the Microsoft Outlook 8.01 client, the following error message will appear: Microsoft Outlook Your changes could not be saved because you don't have permission to modify some or all of the items in this folder. Do you want to save a copy of this item to the default folder for the item? If you are using the Microsoft Exchange Client version 5.0, the following error message will appear: Microsoft Exchange Changes to the item could not be saved. You do not have the permission to send the message on behalf of the specified user. CAUSE ===== The public folder in question is set up so that all messages placed in the folder are to be forwarded to it. Because the user trying to modify the message does not have the correct permission to send mail on behalf of the original sender, the message cannot be saved. RESOLUTION ========== To be able to save changes back to the public folder, do one of the following: - Edit the Administration Properties of the folder and change the option Drag/Drop posting is a: Forward to Drag/Drop posting is a: Move/Copy -OR- - Ensure the user making the changes can send mail on behalf of the original sender of the public folder item. Additional query words: 8.01 97 ol97 ====================================================================== Keywords : kbusage Technology : kbHWMAC kbOSMAC kbOutlookSearch kbExchangeSearch kbExchange500 kbExchange400 kbExchangeClientSearch kbZNotKeyword kbZNotKeyword2 kbOutlook97Search kbZNotKeyword3 kbOutlook801 kbExchange400DOS kbExchange500DOS kbExchange500Mac kbExchange400Mac kbExchange400NT kbExchange500NT kbExchange400Win95 kbExchange500Win95 Version : :8.01; MS-DOS:4.0,5.0; WINDOWS:4.0,5.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.