DOCUMENT:Q158852 30-AUG-2001 [exchange] TITLE :XCLN: Client Cannot Read Project 4.0 Files Sent Through Exchange PRODUCT :Microsoft Exchange PROD/VER::4.0,5.0 OPER/SYS: KEYWORDS:kberrmsg ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Macintosh client, versions 4.0, 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you send Project 4.0 Macintosh files using Microsoft Exchange Server, the file creator and type are reset to null, making the file unreadable. When you try to open the Project 4.0 attachment, the following error message appears: The document could not be opened, because the application program that created it could not be found. Could not find a translation extension with appropriate translators. WORKAROUND ========== To work around this problem: - Use a file server (such as Windows NT File Services for Macintosh) to share the file and create a Macintosh-accessible volume. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft Exchange Macintosh client version 4.0. This problem was corrected in Microsoft Exchange Server 4.0 U.S. Service Pack 4. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: enclosure ====================================================================== Keywords : kberrmsg Technology : kbHWMAC kbOSMAC kbExchangeSearch kbExchangeClientSearch kbExchange500Mac kbExchange400Mac Version : :4.0,5.0 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.