DOCUMENT:Q165135 22-DEC-1999 [exchange] TITLE :XCLN: Client Setup Requires a Restart During First Install PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:4.0; Win95:4.0 OPER/SYS: KEYWORDS:kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Windows 3.x client, version 4.0 - Microsoft Exchange Windows NT client, version 4.0 - Microsoft Exchange Client for Windows 95, version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When the Microsoft Exchange Client is installed on a workstation for the very first time, the Setup program requires that you restart Windows at the end of Setup. When you use quiet mode setup (setup /q), this restart occurs automatically. Even if you remove Microsoft Exchange Client completely and run Setup again, it will not require a restart on subsequent occasions. CAUSE ===== The Setup program uses the file Ole32.dll but at the same time wants to replace the Windows 95 version (dated 7/11/95) with its own newer copy (3/8/96 for RTM, 7/2/96 for SP2). Because it has been loaded into memory, Windows must restart to unload the file so it can be replaced. RESOLUTION ========== To resolve this problem: - Replace the existing Win95\System\Ole32.dll file with the newer copy from the share point before running Setup. The file can be extracted from Exchng6.cab if necessary. Additional query words: ====================================================================== Keywords : kbusage Technology : kbExchangeSearch kbExchange400 kbExchangeClientSearch kbZNotKeyword2 kbZNotKeyword3 kbExchange400NT Version : WINDOWS:4.0; Win95:4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.