DOCUMENT:Q247912 11-JAN-2001 [vbwin] TITLE :PRB: Property Page of Data-Aware Controls Is Blank w/CRViewer PRODUCT :Microsoft Visual Basic for Windows PROD/VER::6.0 OPER/SYS: KEYWORDS:kb3rdparty kbVBp600 kbGrpDSVBDB kbDSupport ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Visual Basic Professional Edition for Windows, version 6.0 - Microsoft Visual Basic Enterprise Edition for Windows, version 6.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When trying to set the DataSource or RowSource properties of the DataList or DataCombo controls in a project that also contains the Crystal Reports Smart Viewer control, you may see one or all of the following symptoms: - The entire property page of the control goes blank. - Visual Basic stops responding and requires you to end the task. - You may receive the following error: vb6.exe Application Error The instruction at "0x0055d620" referenced memory at "0x0000003" The memory could not be read. NOTE: The exact memory locations may vary from system to system. Although these symptoms have been verified only with the DataList and DataCombo controls, the problem can occur with any data-aware control. RESOLUTION ========== According to Seagate Technical Support, to work around this, remove the Smart Viewer Control from the project when you need to edit the DataSource or RowSource properties of any data-aware control that causes the symptoms listed above. After the properties have been edited, add the Smart Viewer Control back into the project. STATUS ====== The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information. For more information regarding this issue, please call Seagate Software at: 1-604-669-8379 Technical Support 1-800-877-2340 General Information Additional query words: hang crash exception ====================================================================== Keywords : kb3rdparty kbVBp600 kbGrpDSVBDB kbDSupport Technology : kbVBSearch kbAudDeveloper kbZNotKeyword6 kbZNotKeyword2 kbVB600Search kbVBA600 kbVB600 Version : :6.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.