DOCUMENT:Q139857 29-OCT-2000 [exchange] TITLE :XCLN: Closing Client by Double-Clicking the System Menu PRODUCT :Microsoft Exchange PROD/VER:4.0 5.0 OPER/SYS: KEYWORDS:kbenv ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Windows 3.x client, versions 4.0, 5.0 - Microsoft Exchange Windows NT client, versions 4.0, 5.0 - Microsoft Exchange Windows 95/98 client, versions 4.0, 5.0 - Microsoft Outlook 97 ------------------------------------------------------------------------------- SYMPTOMS ======== When you close Microsoft Exchange by double-clicking the System menu or by choosing the Close command on the System menu, it is similar to choosing the Exit command from the File menu rather than the Exit And Log Off command. As a result, the Microsoft Exchange Windows client closes, but the messaging application programming interface (MAPI) connection is left open. CAUSE ===== This is by design. It prevents you from having to close all other messaging applications (for example, Schedule+ version 7.0) when the Microsoft Exchange window is closed. WORKAROUND ========== If you use a Microsoft Exchange Client Extension, it is possible to change the default behavior to allow the Microsoft Exchange client to Exit And Log Off when it is closed using the System Menu. The extension would need to watch for the close menu being called and then exit and log off. Please refer to the MAPI Software Development Kit (SDK) for more information on how to create Microsoft Exchange Client Extensions. ====================================================================== Keywords : kbenv Technology : kbOutlookSearch kbExchangeSearch kbExchange500 kbExchange400 kbExchangeClientSearch kbZNotKeyword kbZNotKeyword2 kbOutlook97Search kbZNotKeyword3 kbExchange400NT kbExchange500NT kbExchange400Win95 kbExchange500Win95 Version : 4.0 5.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.