DOCUMENT:Q146382 18-MAR-1999 [exchange] TITLE :XCLN: Deliver New Mail Moves All Messages (Old and New) PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:4.0,5.0 OPER/SYS: KEYWORDS:kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Windows 3.x client, versions 4.0, 5.0 - Microsoft Exchange Windows NT client, versions 4.0, 5.0 - Microsoft Exchange Windows 95/98 client, versions 4.0, 5.0 ------------------------------------------------------------------------------- SUMMARY ======= Microsoft Exchange users have the option for new messages to be delivered to either their Mailbox (on the server) or their Personal Folders (into the user's PST). To toggle this setting, a user would select Tools, Options, Delivery, and toggle the "Deliver new mail to the following location" between "Mailbox" and "Personal Folders". When there are existing messages in the Mailbox and the user changes the "Deliver new mail to the following location" to "Personal Folders", all messages, both read and unread, are individually moved to the Personal Folder Inbox. This is different than expected, since existing mail is moved as well as new mail. MORE INFORMATION ================ This is by design. If the user does not want to migrate all messages to the personal folders, they may set up a filter to migrate only "unread" messages. Additional query words: Personal Folders Migrate Delivery ====================================================================== Keywords : kbusage Technology : kbExchangeSearch kbExchange500 kbExchange400 kbExchangeClientSearch kbZNotKeyword kbZNotKeyword2 kbZNotKeyword3 kbExchange400NT kbExchange500NT kbExchange400Win95 kbExchange500Win95 Version : WINDOWS:4.0,5.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.