DOCUMENT:Q157428 08-APR-1999 [exchange] TITLE :XCLN: Err Msg: Cannot Find the Exchng.hlp File PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:4.0 OPER/SYS: KEYWORDS:kberrmsg kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Windows 3.x client, version 4.0 - Microsoft Exchange Windows 95/98 client, version 4.0 - Microsoft Exchange Windows NT client, version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you try to invoke Help from the Microsoft Exchange client, the following error message may be displayed: Cannot open Help file CAUSE ===== This error occurs either because a minimum install of the Microsoft Exchange client was done (this does not install help files), or because the Exchng.hlp file has been deleted from the system. RESOLUTION ========== To get the help files, re-install the Microsoft Exchange client and select to install the help files. MORE INFORMATION ================ This behavior is by product design. Additional query words: ====================================================================== Keywords : kberrmsg kbusage Technology : kbExchangeSearch kbExchange400 kbExchangeClientSearch kbZNotKeyword kbZNotKeyword2 kbZNotKeyword3 kbExchange400NT kbExchange400Win95 Version : WINDOWS:4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.