DOCUMENT:Q129238  08-MAR-1999  [exchange]
TITLE   :XCLN: Err Msg: Could Not Log On to Exchange Address...
PRODUCT :Microsoft Exchange
PROD/VER:4.0 5.0
OPER/SYS:
KEYWORDS:kbnetwork kbsetup

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The information in this article applies to:

 - Microsoft Exchange Windows 3.x client, versions 4.0, 5.0 
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SYMPTOMS
========

When you install Microsoft Exchange on a Microsoft Windows 3.1 computer that is
running Microsoft Workgroup Add-On for MS-DOS as its network redirector, the
following error is generated when the user profile is being set up:

   Could not log on to the Exchange address book server
   Microsoft Exchange Client - 17402 - [810043FA]

CAUSE
=====

Running the Microsoft Exchange Windows 3.x client on a Windows 3.1 machine using
Microsoft Workgroup Add-On for MS-DOS is not supported.

RESOLUTION
==========

Use the LAN Manager version 2.2c MS-DOS network redirector instead of the
Workgroup add-on or use Windows for Workgroups version 3.11.

======================================================================
Keywords          : kbnetwork kbsetup 
Technology        : kbExchangeSearch kbExchange500 kbExchange400 kbExchangeClientSearch kbZNotKeyword3
Version           : 4.0 5.0

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