DOCUMENT:Q177822  19-MAR-1999  [exchange]
TITLE   :XCLN: Err Msg: General Protection Fault Running Forms Designer
PRODUCT :Microsoft Exchange
PROD/VER:WINDOWS:5.0
OPER/SYS:
KEYWORDS:

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The information in this article applies to:

 - Microsoft Exchange Windows 3.x client, version 5.0 
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SYMPTOMS
========

When you attempt to run Microsoft Exchange Forms Designer after installing the
Microsoft Exchange Windows 3.x client, an error message similar to the following
may appear:

   EFD caused a general protection fault in module VB40016.DLL at
   <xxxx:xxxxxxxx>.

where <xxxx:xxxxxxxx> is series of hexadecimal digits. In addition, if you
attempt to use a form that was created with Microsoft Exchange Forms Designer
after installing the Microsoft Exchange Windows 3.x client, an error message
similar to the following may appear:

   FORM.EXE caused a general protection fault in module VB40016.DLL at
   <xxxx:xxxxxxxx>.

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft Exchange Windows
3.x client version 5.0. This problem has been corrected in the latest U.S.
Service Pack for Microsoft Exchange Server version 5.0. For information on
obtaining the Service Pack, query on the following word in the Microsoft
Knowledge Base (without the spaces):

   S E R V P A C K


Additional query words: efd

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Keywords          :  
Technology        : kbExchangeSearch kbExchange500 kbExchangeClientSearch kbZNotKeyword3
Version           : WINDOWS:5.0
Issue type        : kbbug
Solution Type     : kbfix

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