DOCUMENT:Q148168 21-MAR-1999 [exchange] TITLE :XCLN: Err Msg: Sorry, a System Error Occurred... Error Type 11 PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:4.0,5.0 OPER/SYS: KEYWORDS:kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Macintosh client, versions 4.0, 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you try to run the Microsoft Exchange Macintosh client, the following error might occur: Sorry, a system error occurred. "Microsoft Exchange" error type 11. CAUSE ===== This error occurs on computers with 8 MB of RAM if too much memory is dedicated to the Microsoft Exchange application. RESOLUTION ========== To resolve this problem, do one of the following: - Change the memory requirements to 4000K: a. Select the "Microsoft Exchange" application (click once). b. On the File menu, click Get Info (or press COMMAND+I). c. Change the memory requirements to 4000 K. - Add more physical RAM. - Add a program such as RAM Doubler. - If running a PowerMac, go to Control Panels, Memory. Make sure Virtual Memory is on, and the cache is at least 1024K. Additional query words: ====================================================================== Keywords : kbusage Technology : kbHWMAC kbOSMAC kbExchangeSearch kbExchangeClientSearch kbExchange500Mac kbExchange400Mac Version : WINDOWS:4.0,5.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.