DOCUMENT:Q145961 16-MAR-1999 [exchange] TITLE :XCLN: Err Msg: The Folder Could Not Be Opened... PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:4.0,5.0 OPER/SYS: KEYWORDS:kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange MS-DOS client, versions 4.0, 5.0 - Microsoft Exchange Windows 95/98 client, versions 4.0, 5.0 - Microsoft Exchange Windows NT client, versions 4.0, 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When accessing a mailbox folder which you have full owner permissions, you may get the following error message if you do not have proper access permissions: When using Microsoft Exchange version 4.0 clients - The Folder could not be opened. You do not have sufficient permission to perform this operation on this object. See the folder contact or your system administrator. When using Microsoft Exchange version 5.0 clients - The folder could not be opened. The client operation failed. NOTE: The properties for this mailbox will show that you are the owner of the mailbox. CAUSE ===== This is by design. The Microsoft Exchange Permission User Interface (UI), used by private and public Exchange stores, does not allow you to set recursive permissions on folders. WORKAROUND ========== You must set each folders permission individually. MORE INFORMATION ================ New sub-folders will inherit the properties of their parent folder when they are created; however, the permissions of the existing sub-folders will not be modified. If you are given permissions to a folder, and a sub-folder is created, you will have the same permissions to the sub-folder that you have to the parent folder. If you are given permissions to the parent folder after the sub-folder is created, you will not have permissions to the sub-folder. ====================================================================== Keywords : kbusage Technology : kbExchangeSearch kbExchangeClientSearch kbZNotKeyword kbZNotKeyword2 kbZNotKeyword3 kbExchange400DOS kbExchange500DOS kbExchange400NT kbExchange500NT kbExchange400Win95 kbExchange500Win95 Version : WINDOWS:4.0,5.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.