DOCUMENT:Q147049 20-MAR-1999 [exchange] TITLE :XCLN: Err Msg: The Print Operation Could not be Completed PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Windows 3.x client, version 4.0 - Microsoft Exchange Windows NT client, version 4.0 - Microsoft Exchange Windows 95/98 client, version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== The error message listed below might occur if the Print Layouts and Paper Formats component of Microsoft Schedule+ was not installed when you installed the Microsoft Exchange client. This error message will occur when you attempt to print a meeting request from within the Microsoft Exchange client. The print operation could not be completed. Cannot print because there are no valid .FMT files available. RESOLUTION ========== Run the Microsoft Exchange Client Setup program, click Add/Remove, select Schedule+, click Change Option, check Print Layouts and Paper Formats, and click OK. Once installed, you will be able to print meeting requests from the Microsoft Exchange client. For Microsoft Exchange Windows 3.x clients, this can also be caused by the following line not being present in the Schplus.ini file: LocalPrintFileDir= For Microsoft Exchange Windows NT and Windows 95 clients, the following Registry location must be present in the registry. HKEY_LOCAL_MACHINE\Software\Microsoft\Schedule+\Application String: LocalPrintFileDir Value: This can also be changed for an entire Microsoft Exchange client install point by running the STF Editor and making the change in the following location: 1. From the File menu, click Modify Setup Program Options. 2. Click the Components tab. 3. Click the Schedule+ Change Option button. 4. Make sure the Print Layouts and Paper Formats option is checked. Additional query words: 4.00 ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange400 kbExchangeClientSearch kbZNotKeyword kbZNotKeyword2 kbZNotKeyword3 kbExchange400NT kbExchange400Win95 Version : WINDOWS:4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.