DOCUMENT:Q152905 31-MAR-1999 [exchange] TITLE :XCLN: Err Msg: Upload of Offline Changes Could not be... PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:4.0; winnt:4.0 OPER/SYS: KEYWORDS:kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 4.0 Service Packs 1, 2 - Microsoft Exchange Windows 3.x client, version 4.0 - Microsoft Exchange Windows 95/98 client, version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== After you upgrade from the Microsoft Exchange client for Windows 3.x to the Microsoft Exchange client for Windows 95, if the Microsoft Exchange client for Windows 3.x was included in the Startup group, you might receive the following error when you manually start the client from the Startup group or when the client starts automatically at system start up: Upload of offline changes could not be completed. The client operation failed. On computers with low amounts of available memory, you might receive an "Out of memory" error instead of the error listed above. MORE INFORMATION ================ These errors occur when the Microsoft Exchange client for Windows 95 has been installed in the Microsoft Exchange client for Windows 3.x subdirectory. By default, both will attempt to install in the C:\Exchange directory. The Microsoft Exchange client for Windows 95 Setup program detects the existing subdirectory and will prompt you to install the Microsoft Exchange client for Windows 95 in the same subdirectory. However, it will not replace all of the existing files. In addition, it will not detect the presence of the Microsoft Exchange client icon in the Startup group so this icon will still point to Exchng.exe instead of Exchng32.exe. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft Exchange clients, version 4.0, listed at the beginning of this article. This problem was corrected in Microsoft Exchange Server 4.0 U.S. Service Pack 4. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: ====================================================================== Keywords : kbusage Technology : kbZNotKeyword8 kbExchangeSearch kbExchange400 kbExchangeClientSearch kbZNotKeyword kbZNotKeyword2 kbZNotKeyword3 kbExchange400Win95 Version : WINDOWS:4.0; winnt:4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.