DOCUMENT:Q156806 15-JAN-2000 [exchange] TITLE :XCLN: Err Msg: Your Administrator Must Install MAPI... PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:4.0,5.0 OPER/SYS: KEYWORDS:kbsetup ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Windows 95/98 client, versions 4.0, 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to install the Microsoft Exchange client for Windows 95, you might receive the following error message: Your administrator must install MAPI before you can install the Exchange client. After you click OK, the setup program exits. CAUSE ===== You are attempting to install the Microsoft Exchange client on a shared installation of Windows 95. RESOLUTION ========== You must install a shared version of the Microsoft Exchange client on a shared version of Windows 95. To do this, follow these steps: 1. Login to a shared Windows 95 computer with an account that has full permissions to the shared Windows 95 directory. 2. Create a Microsoft Exchange network install point by running "Setup /A" (without the quotation marks). This will install a shared copy of the Microsoft Exchange client on the network share as well as update files in the shared Windows 95 directory. 3. Install the Microsoft Exchange client on each shared Windows 95 computer by running Setup from the Microsoft Exchange network install point with no parameters. Additional query words: ====================================================================== Keywords : kbsetup Technology : kbExchangeSearch kbExchangeClientSearch kbZNotKeyword kbZNotKeyword2 kbZNotKeyword3 kbExchange400Win95 kbExchange500Win95 Version : WINDOWS:4.0,5.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.