DOCUMENT:Q140262 18-FEB-2002 [exchange] TITLE :XCLN: Err Msg:Error Prevented Processing of Received Mail PRODUCT :Microsoft Exchange PROD/VER::4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use Internet Mail from a Microsoft Exchange, version 4.0, Windows 95 client, the following error message may be displayed: An error prevented processing the message to completion. The original message is contained in the attached text file MESSAGE.TXT. CAUSE ===== This error message indicates that Internet Mail received a message or attachment that was corrupt, or in a format Internet Mail could not understand and decode. When this happens, Internet Mail saves the message as a separate file, called MESSAGE.TXT. RESOLUTION ========== If you receive a message in a format that Internet Mail cannot decode, you should contact the sender for the format used, and obtain a decoder for that format. You can then use the decoder on the MESSAGE.TXT file, allowing you to successfully read the message. Additional query words: xchange inet mail ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange400 kbZNotKeyword2 Version : :4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.