DOCUMENT:Q155161 03-APR-1999 [exchange] TITLE :XCLN: ErrMsg: "Setup Is Unable to Open the Data File..." PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:4.0 OPER/SYS: KEYWORDS:kbsetup ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Windows NT client, version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to set up the Microsoft Exchange Windows NT client version 4.0 from the file Eng\Setup\I386\Acmsetup.EXE on the Microsoft Exchange client compact disc from a computer running Windows NT Server 4.0 or Windows NT Workstation NT, youmay get the following series of error messages: Setup Error 544 ! Setup is unable to open the data file ':\ENG\SETUP\I386\ACMSETUP.stf'; run Setup again from where you originally ran it. Setup Error 723 ! The processing of top-level information has failed. Setup was not completed successfully. NOTE: In the first error message, "drive" is the location of the Microsoft Exchange client software compact disc. CAUSE ===== This occurs when you attempt to run Setup from the wrong location. RESOLUTION ========== To resolve this problem: Install Microsoft Exchange Windows NT client version 4.0 from the compact disc in the following location: ENG\WINNT\\SETUP.EXE MORE INFORMATION ================ For more information on installing the Microsoft Exchange Windows NT client and other clients, refer to Chapter 5, "Setting Up Microsoft Exchange Client Software," in the Microsoft Exchange Server Administrator's Guide starting on page 125, or refer to Chapter 5 in Books Online. Additional query words: ====================================================================== Keywords : kbsetup Technology : kbExchangeSearch kbExchangeClientSearch kbZNotKeyword2 kbZNotKeyword3 kbExchange400NT Version : WINDOWS:4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.