DOCUMENT:Q179977  04-MAR-2002  [exchange]
TITLE   :XCLN: Error Msg.: Briefcase Is in Use by Another Computer
PRODUCT :Microsoft Exchange
PROD/VER::4.0,5.0
OPER/SYS:
KEYWORDS:kbusage

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The information in this article applies to:

 - Microsoft Exchange Windows NT client, versions 4.0, 5.0 
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SYMPTOMS
========

When you try to access the Windows NT 4.0 Briefcase folder after you sent a
message with an attachment from the Briefcase folder, the following error
message may appear:

   The Briefcase is in use by another computer. Close the Briefcase on that
   computer, and then try again.

The briefcase folder will not be accessible until you exit the Exchange client
for Windows NT.

WORKAROUND
==========

Open the Briefcase and drag the document into a new message rather than using
the Insert File option from the Exchange client menu bar.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Windows NT
client, versions 4.0 and 5.0. We are researching this problem and will post new
information here in the Microsoft Knowledge Base as it becomes available.


Additional query words:

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Keywords          : kbusage 
Technology        : kbExchangeSearch kbExchangeClientSearch kbZNotKeyword2 kbZNotKeyword3 kbExchange400NT kbExchange500NT
Version           : :4.0,5.0
Issue type        : kbbug
Solution Type     : kbnofix

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