DOCUMENT:Q179802 06-DEC-2000 [exchange] TITLE :XCLN: Error Msg: Application Error, Call to Undefined Dynalink PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:4.0,5.0,8.0 OPER/SYS: KEYWORDS:kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Windows 3.x client, versions 4.0, 5.0 - Microsoft Outlook, Exchange Server Edition, version 8.0, used with: - the operating system: Microsoft Windows versions 3.1, 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== When you try to start the Windows 3.x Exchange or Outlook client, you may receive one of the following error messages: Application Error Call to Undefined Dynalink -or- Application Error Cannot find Mapi.dll CAUSE ===== The Mapi.dll file, located in the c:\windows\system subdirectory by default, is missing, corrupted, or has been replaced by another version. WORKAROUND ========== To correct the problem, perform one of the following steps: - Copy the Mapi.dll from another Windows 3.x client system that is working properly. -or- - Reinstall the Exchange client. -or- - Expand Mapi.dll from the client CD-ROM cabinet (.Cab) files. The syntax for the EXPAND (Expand.exe) utility is: " EXPAND " (without the quotation marks) ====================================================================== Keywords : kbusage Technology : kbOutlookSearch kbExchangeSearch kbExchangeClientSearch kbZNotKeyword3 Version : WINDOWS:4.0,5.0,8.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.