XCLN: Error Selecting Many Addresses from Address Book

• Microsoft Exchange Windows 95/98 client, versions 4.0, 5.0
• Microsoft Exchange Windows 3.x client, versions 4.0, 5.0
• Microsoft Exchange Windows NT client, versions 4.0, 5.0
• Microsoft Exchange MS-DOS client, versions 4.0, 5.0

SYMPTOMS

When you select a large number of addresses from the address book, an hourglass appears. After three minutes the following message appears:

Too many items are selected. Try selecting fewer items.

CAUSE

The Microsoft Exchange client has a three minute timeout value for making large listbox selections. This limit applies to all listboxes. If after three minutes a selection cannot be completed, the above error message will be displayed.

A three-minute delay can occur when selecting a complete address list on a system with a slow network or Remote Access (RAS) connection with as few as 5,500 entries chosen.

WORKAROUND

Make the large selection in smaller increments.

Additional query words:

Keywords          : kbusage XCLN 
Version           : WINDOWS:4.0,5.0
Platform          : WINDOWS 
Issue type        : 

Last Reviewed: March 18, 1999