DOCUMENT:Q180055 04-MAR-2002 [exchange] TITLE :XCLN: Error Synchronizing View/Form 80070005-508-0-322 PRODUCT :Microsoft Exchange PROD/VER::3.1,3.11,4.0,5.0,8.0,8.01,8.02,8.03 OPER/SYS: KEYWORDS:kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Outlook 97, versions 8.0, 8.01, 8.02, 8.03 - Microsoft Exchange Windows 95/98 client, versions 4.0, 5.0 - Microsoft Exchange Windows NT client, versions 4.0, 5.0 - Microsoft Exchange Windows 3.x client, versions 4.0, 5.0 - Microsoft Outlook, Exchange Server Edition, version 8.0, used with: - the operating system: Microsoft Windows versions 3.1, 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== During the synchronization of offline folders (OST) you may receive the following error message in the synchronization log (located in the Deleted Items Folder): Synchronizing Folder XYZ Error synchronizing view/form [80070005-508-0-322] You do not have sufficient permission to perform this operation on this object. See the folder contact or you systems administrator. CAUSE ===== Permissions for the folder have probably been changed by the owner. However, this may also occur if there are conflicting appointments in a local calendar. WORKAROUND ========== To work around this problem, either: 1. Reset the Permissions on the affected folder (XYZ) to the original state to allow the necessary access. -OR- 2. Check for conflicting appointments in a local version of the calendar folder which will be in an Offline Storage file (OST). MORE INFORMATION ================ Below is an example of what the synchronization log looks like when this problem occurs: 14:15:05 Synchronizing Mailbox 'Doe, John' 14:15:05 Synchronizing Hierarchy 14:15:09 1 folder(s) updated in online store 14:15:10 Synchronizing Folder 'Journal' 14:15:18 1 item(s) added to online folder 14:15:18 Synchronizing Folder 'Journal' 14:15:21 Error synchronizing view/form 14:15:21 [80070005-508-0-322] 14:15:21 You do not have sufficient permission to perform this operation on this object. See the folder contact or your system administrator. 14:15:21 Microsoft Exchange Server Information Store 14:15:21 3 item(s) added to online folder 14:15:21 Error synchronizing folder 14:15:21 [80070005-508-0-322] 14:15:21 You do not have sufficient permission to perform this operation on this object. See the folder contact or your system administrator. 14:15:21 Microsoft Exchange Server Information Store 14:15:21 Synchronizing Views 14:15:25 1 view(s)/form(s) added to online folder 14:15:25 1 view(s)/form(s) deleted in online folder 14:15:25 Done Additional query words: dirsync dir-sync ====================================================================== Keywords : kbusage Technology : kbOutlookSearch kbExchangeSearch kbExchangeClientSearch kbZNotKeyword kbZNotKeyword2 kbOutlook97Search kbZNotKeyword3 Version : :3.1,3.11,4.0,5.0,8.0,8.01,8.02,8.03 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.