DOCUMENT:Q150379 25-MAR-1999 [exchange] TITLE :XCLN: Error: Some Extensions Could Not be Loaded PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:4.0,5.0 OPER/SYS: KEYWORDS:kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Windows 95/98 client, versions 4.0, 5.0 - Microsoft Exchange Windows NT client, versions 4.0, 5.0 ------------------------------------------------------------------------------- SUMMARY ======= When you start a Microsoft Exchange client you might encounter the error: Some extensions could not be loaded. Check to make sure that the extensions specified in your Shared.ini and Msmail.ini files are correct. The Shared.ini or Shared32.ini file could not be found at "". Please check that the path to this file is specified correctly in your Msmail.ini file or in the registry. where is specific to each system. MORE INFORMATION ================ The problem may be that the SharedExtensionsDir value in the Msmail.ini file or in the registry is incorrect. Either remove the value or enter the correct path for the Shared(32).ini file. The registry locations for SharedExtensionsDir is: HKEY_CURRENT_USER\software\Microsoft\Mail\Microsoft \Mail\SharedExtensionsDir: Reg_SZ: and the location in the Msmail.ini file is: [Microsoft Mail] SharedExtensionsDir= REFERENCES ========== For additional information about the SharedExtentionsDir value, please see the following article in the Microsoft Knowledge Base: Q141272 XCLN Win: How Exchange Clients Use MSMAIL.INI and SHARED.INI Additional query words: ====================================================================== Keywords : kbusage Technology : kbExchangeSearch kbExchangeClientSearch kbZNotKeyword kbZNotKeyword2 kbZNotKeyword3 kbExchange400NT kbExchange500NT kbExchange400Win95 kbExchange500Win95 Version : WINDOWS:4.0,5.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.