DOCUMENT:Q138091 08-NOV-2001 [miscsdk] TITLE :FIX: Internal Error When Add New Telephony Location PRODUCT :Miscellaneous Software Development Kits PROD/VER::1.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows Telephony Software Development Kit (SDK), version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== In the International Control Panel Applet (CPL), if the current country is set to Canada, then the Telephony CPL will display the following error when a new location is added: Internal Application error; please shut down and restart this application. WORKAROUND ========== The only workaround is to use the International CPL to change the location to something other than Canada (United States is a logical choice), add the new Telephony location, and then change the location back to Canada. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. This problem was corrected in Windows 95. Additional query words: 1.00 1.30 3.10 ====================================================================== Keywords : Technology : kbAudDeveloper _IKkbbogus kbSDKSearch kbWinSDKTelephony kbWinSDKSearch Version : :1.0 Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.