XCLN: Exchange Client Unable to Change Remote Domain Passwords

• Microsoft Exchange Windows 3.x client, version 4.0

SYMPTOMS

When running the Microsoft Exchange version 4.0 Windows NT or Windows 95 client, you may experience an error similar to the following while trying to change a user's password in a domain other than the one you are currently logged into:

The NT Domain password could not be changed. A required action was not successful due to an unspecified error.

CAUSE

If you go Tools\Options\Exchange Server\Password in the Microsoft Exchange client you will open a Change Password Dialog box. This dialog box looks very similar to the Change Password dialog box that Windows NT brings up when you do a CTRL-ALT-DELETE\Change Password. It allows you to specify a username, domain name, old password, new password, and confirm new password. However, unlike the NT Change Password dialog box, the one in the Microsoft Exchange client will only change the password in the domain you are logged into. It will not change your password on a remote domain.

This change password code was originally designed for the benefit of Windows 3.x users.

RESOLUTION

Windows NT: CTRL-ALT-DELETE\Change Password will allow you to change passwords on remote domains.

Windows 95: There is no workaround currently available. Windows 95 itself does not natively support changing passwords on remote domains. You must log Windows 95 into the desired domain that you want to change the password in.

STATUS

Microsoft does not plan to add support for changing passwords in remote domains to the Exchange client.

Additional query words:

Keywords          : kbusage XFOR 
Version           : WINDOWS:4.0
Platform          : WINDOWS 
Issue type        : 

Last Reviewed: April 10, 1999