DOCUMENT:Q162658 08-MAY-1999 [exchange] TITLE :XCLN: Exchange Setup for Windows NT Fails on Emsmdb32.dll PRODUCT :Microsoft Exchange PROD/VER:WinNT:4.0,5.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Windows NT client, versions 4.0, 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you run the Setup program for the Microsoft Exchange Windows NT client, the system may hang for a long time and then display the following error message: Setup could not remove the file C:\WINDOWS\SYSTEM32\EMSMDB32.DLL This file is currently being used buy another application. Close any open applications. CAUSE ===== Setup.exe for the Windows NT Exchange client runs on the Exchange Server computer. The System Attendant service in use by the Microsoft Exchange Server computer uses Emsmdb32.dll. WORKAROUND ========== It is recommended to stop the Exchange related services before you attempt to run the client Setup. NOTE: The following steps shut down the Exchange Server computer and all of its respective processes. To shut down the Exchange services: 1. From Control Panel, click Services. 2. Select the Microsoft Exchange System Attendant service. 3. Click the Stop button. 4. When you are prompted to stop the other dependent Exchange services, click OK. After Setup is complete, the services may be restarted normally. ====================================================================== Keywords : Technology : kbExchangeSearch kbExchangeClientSearch kbZNotKeyword2 kbZNotKeyword3 kbExchange400NT kbExchange500NT Version : WinNT:4.0,5.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.