DOCUMENT:Q154607 04-APR-1999 [exchange] TITLE :XCLN: Folder Deleted From Offline Store Removes Online Folder PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:4.0,5.0 OPER/SYS: KEYWORDS:kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Macintosh client, versions 4.0, 5.0 - Microsoft Exchange Windows 3.x client, versions 4.0, 5.0 - Microsoft Exchange Windows 95/98 client, versions 4.0, 5.0 - Microsoft Exchange Windows NT client, versions 4.0, 5.0 ------------------------------------------------------------------------------- SUMMARY ======= When you configure the Microsoft Exchange client for offline synchronization, the complete mailbox hierarchy is replicated to the offline folder file (OST), even though some of the folders are not configured for offline use. This makes it possible for you to delete a non- replicated folder while working offline. When you start to work online again and synchronization takes place, the non-replicated folder and its contents are deleted from the mailbox. MORE INFORMATION ================ This behavior is by product design. Steps to reproduce: ------------------- 1. Start Microsoft Exchange client configured for local replication and choose Connect when prompted for a connection type. 2. Create a folder called Test and copy several items to it. Make sure this folder is not configured as an offline folder. 3. Quit Exchange. 4. Start Exchange Client and choose Work Offline when prompted for a connection type. Notice the Test folder appears to be empty, although it is not. 5. Delete the Test folder. No error message results. However, the folder is moved to the Deleted Items folder. 6. Quit Exchange. By default, this will purge the Deleted Items folder and delete the Test folder from the Exchange hierarchy. 7. Start Microsoft Exchange client and choose Connect when prompted for a connection type. Results: The folder hierarchy is automatically synchronized, removing the Test folder and its contents. Additional query words: ====================================================================== Keywords : kbusage Technology : kbHWMAC kbOSMAC kbExchangeSearch kbExchange500 kbExchange400 kbExchangeClientSearch kbZNotKeyword kbZNotKeyword2 kbZNotKeyword3 kbExchange500Mac kbExchange400Mac kbExchange400NT kbExchange500NT kbExchange400Win95 kbExchange500Win95 Version : WINDOWS:4.0,5.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.