DOCUMENT:Q100721  22-NOV-1999  [msdos]
TITLE   :GP Fault Occurs in Anti-Virus for Windows with Tetris Faces
PRODUCT :Microsoft Disk Operating System
PROD/VER:MS-DOS:6.0,6.2,6.21,6.22
OPER/SYS:
KEYWORDS:

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The information in this article applies to:

 - Microsoft MS-DOS operating system versions 6.0, 6.2, 6.21, 6.22 
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SYMPTOMS
========

Microsoft Anti-Virus for Windows reports a general protection (GP) fault error
message when the Tetris Faces file VHISTORY.CMP is scanned.

WORKAROUND
==========

1. Copy VHISTORY.CMP to a floppy disk or to another logical drive.

2. Delete VHISTORY.CMP from the drive to be scanned.

3. Scan the drive with Microsoft Anti-Virus for Windows.

4. Copy VHISTORY.CMP back to its original location.

For more information about Tetris Faces, call Spectrum Holobyte.

Tetris Faces is manufactured by Spectrum Holobyte, a vendor independent of
Microsoft; we make no warranty, implied or otherwise, regarding this product's
performance or reliability.

Additional query words: 6.22 6.00 6.20 mwav.exe msav.exe face 3rdparty third-party third party gpf

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Keywords          :  
Technology        : kbMSDOSSearch kbMSDOS621 kbMSDOS622 kbMSDOS620 kbMSDOS600
Version           : MS-DOS:6.0,6.2,6.21,6.22

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