DOCUMENT:Q100742 23-NOV-1999 [msdos] TITLE :Problems Running MSAV While MIDI File Is Playing PRODUCT :Microsoft Disk Operating System PROD/VER:MS-DOS:6.0,6.2,6.21,6.22 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft MS-DOS operating system versions 6.0, 6.2, 6.21, 6.22 ------------------------------------------------------------------------------- SYMPTOMS ======== If you play a MIDI file while you scan for viruses with Microsoft Anti-Virus for Windows, your system may stop responding (hang) or you may receive a general protection (GP) fault in KRNL386.EXE or your sound driver. WORKAROUND ========== To avoid this problem, do not play MIDI files when you scan for viruses with Microsoft Anti-Virus for Windows. STATUS ====== Microsoft has confirmed this to be a problem in MS-DOS 6.0, 6.2, 6.21, and 6.22 Anti-Virus for Windows. We are researching this problem and will post new information here as it becomes available. Additional query words: 6.22 6.00 6 6.20 sound finder detect sndsys.drv kbmm mwav krnl386.exe mwav.exe gpf ====================================================================== Keywords : Technology : kbMSDOSSearch kbMSDOS621 kbMSDOS622 kbMSDOS620 kbMSDOS600 Version : MS-DOS:6.0,6.2,6.21,6.22 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.