DOCUMENT:Q167648  06-MAY-1999  [exchange]
TITLE   :XCLN: Free/Busy Connector Errors 1027 and 1029
PRODUCT :Microsoft Exchange
PROD/VER:WINDOWS:4.0,5.0
OPER/SYS:
KEYWORDS:

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft Exchange Server, versions 4.0, 5.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

The Microsoft Schedule+ Free/Busy Connector logs the following events:

   Event ID: 1029
   Source: MSExchangeFb
   Type: Error
   Category: None

   Unable to find the MS Mail user MS:NETWORK/PONAME/USERNAME the
   Microsoft Exchange Address Book.

   This address is not defined in the Recipients container.
   Synchronize your MS Mail Postoffice addresses or create a custom
   recipient entry for this address.

   Event ID: 1027
   Source: MSExchangeFb
   Type: Error
   Category: None

   Unable to import the Microsoft Schedule+ data for MS:NETWORK/PONAME/ 
   USERNAME.

   Ensure that this recipient is defined in the Address Book.

CAUSE
=====

The Admin.prf file on the Microsoft Mail postoffice contains an invalid network
or postoffice name.

RESOLUTION
==========

To correct this problem, reset the Admin.prf file on the user's postoffice. For
details on how to reset the Admin.prf file and the associated POF files, see
step 11 in the Microsoft Knowledge Base article, Q141755, "How to Setup Schedule
Distribution."
======================================================================
Keywords          :  
Technology        : kbExchangeSearch kbExchange500 kbExchange400 kbZNotKeyword2
Version           : WINDOWS:4.0,5.0
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1999.