DOCUMENT:Q104121 22-NOV-1999 [msdos] TITLE :Angia Modems May Fail with DoubleSpace PRODUCT :Microsoft Disk Operating System PROD/VER:MS-DOS:6.0,6.2,6.22 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft MS-DOS operating system versions 6.0, 6.2, 6.22 ------------------------------------------------------------------------------- SYMPTOMS ======== This information applies to both Microsoft DoubleSpace and Microsoft DriveSpace. For MS-DOS 6.22, use DRVSPACE in place of DBLSPACE for commands and filenames. Angia Communications Technical Support has confirmed that ANY fax software program may have problems operating on a DoubleSpace- compressed drive when using Angia Communications modems. CAUSE ===== A problem exists in the ability of the software to synchronize read speeds from a compressed disk while utilizing an Angia Communications modem. Angia Technical Support confirms that this problem occurs with any type of disk-compression software, including Stacker and SuperStor. WORKAROUND ========== To work around this problem, Angia suggests copying the fax software package to the uncompressed drive. MORE INFORMATION ================ The following is a list of Angia Communications modems that are affected by disk-compression software: DataSTAR 2400 DataSTAR 2442 DataSTAR 14442 FaxSTAR 2400 FaxSTAR 2442 FaxSTAR 9642 FaxSTAR 14442 PCMCIA 24 TYPE II PCMCIA 96 TYPE II PCMCIA 14.4 TYPE II PCMCIA 14.4 Toshiba Pocket Portable 2442 Pocket Portable 14442 Pocket Desktop 14442 Additional query words: 6.00 modem dblspace 6.20 ====================================================================== Keywords : Technology : kbMSDOSSearch kbMSDOS622 kbMSDOS620 kbMSDOS600 Version : MS-DOS:6.0,6.2,6.22 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.