DOCUMENT:Q104532 22-NOV-1999 [msdos] TITLE :Norton Speed Disk May Not Recognize DoubleSpace Floppy Disk PRODUCT :Microsoft Disk Operating System PROD/VER:MS-DOS:6.2,6.22 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft MS-DOS operating system versions 6.2, 6.22 ------------------------------------------------------------------------------- SYMPTOMS ======== This information applies to both Microsoft DoubleSpace and Microsoft DriveSpace. For MS-DOS 6.22, use DRVSPACE in place of DBLSPACE for commands and filenames. When you run Symantec Norton Utilities Speed Disk (SPEEDISK.EXE) and choose to optimize a previously unmounted DoubleSpace-compressed floppy disk, Speed Disk does not display the floppy disk as a DoubleSpace-compressed disk. The DoubleSpace-compressed floppy disk is automatically mounted, but Speed Disk does not update its display correctly. Also, the DoubleSpace-compressed floppy disk's host drive is not displayed. RESOLUTION ========== To make Speed Disk correctly display the DoubleSpace-compressed floppy disk and its host drive: - Access the floppy disk before you run Speed Disk. For example, type "dir a:" (without the quotation marks) at the MS-DOS command prompt and then press ENTER before you run Speed Disk. -or- - Exit Speed Disk and then restart it. Additional query words: 6.20 speedisk speeddisk sd.exe ====================================================================== Keywords : Technology : kbMSDOSSearch kbMSDOS622 kbMSDOS620 Version : MS-DOS:6.2,6.22 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.