DOCUMENT:Q104887 18-NOV-1999 [msdos] TITLE :DBLSPACE /DEFRAG and DEFRAG May Exit Without Error Message PRODUCT :Microsoft Disk Operating System PROD/VER:MS-DOS:6.2,6.22 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft MS-DOS operating system versions 6.2, 6.22 ------------------------------------------------------------------------------- This information applies to both Microsoft DoubleSpace and Microsoft DriveSpace. For MS-DOS 6.22, use DRVSPACE in place of DBLSPACE for commands and filenames. SYMPTOMS ======== If your system is very low on memory and you try to run DBLSPACE /DEFRAG, DoubleSpace may be unable to run and may not display an error message. If you then try to run DEFRAG, it may start normally but exit unexpectedly when it attempts to run DBLSPACE /DEFRAG. Again, no error message is displayed. CAUSE ===== This problem occurs when there isn't enough memory for DoubleSpace to display an error message. The amount of memory at which this problem occurs depends on your system configuration and the size of your DoubleSpace-compressed drive. Typically, this problem does not occur if you have more the 430K of free conventional memory. RESOLUTION ========== To work around this problem: - Run MemMaker to increase your conventional memory. -or- - Use the Clean Start (F5) or Interactive Start (F8) key to load fewer device drivers and terminate-and-stay-resident (TSR) programs before running DEFRAG or DBLSPACE /DEFRAG. Additional query words: 6.20 ====================================================================== Keywords : Technology : kbMSDOSSearch kbMSDOS622 kbMSDOS620 Version : MS-DOS:6.2,6.22 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.