DOCUMENT:Q105258 02-DEC-1999 [msdos] TITLE :DoubleSpace Automount May Hang System with NCache or Speedisk PRODUCT :Microsoft Disk Operating System PROD/VER:MS-DOS:6.2,6.22 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft MS-DOS operating system versions 6.2, 6.22 ------------------------------------------------------------------------------- SUMMARY ======= Your system may stop responding (hang) when DoubleSpace attempts to automatically mount (using the Automount switch) a removable media disk if you are using Symantec NCache or Speedisk. To work around this problem, either do not use NCache or Speedisk, or disable the DoubleSpace Automount switch. For more information on DoubleSpace and Automount, type "help dblspace automount" (without the quotation marks) at the MS-DOS command prompt and then press ENTER. Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. NOTE: This information applies to both Microsoft DoubleSpace and Microsoft DriveSpace. For MS-DOS 6.22, use DRVSPACE in place of DBLSPACE for commands and filenames. Additional query words: 6.20 floppy diskette ====================================================================== Keywords : Technology : kbMSDOSSearch kbMSDOS622 kbMSDOS620 Version : MS-DOS:6.2,6.22 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.