DOCUMENT:Q105792 19-MAY-2001 [msdos] TITLE :Machine Hangs Using HIMEM /TESTMEM PRODUCT :Microsoft Disk Operating System PROD/VER:MS-DOS:6.2,6.21,6.22; WINDOWS:3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft MS-DOS operating system versions 6.2, 6.21, 6.22 ------------------------------------------------------------------------------- SYMPTOMS ======== The memory test performed by HIMEM.SYS version 3.10 may fail (possibly causing your system to stop responding [hang]) if your machine uses a hardware cache controller. CAUSE ===== Some hardware cache controllers do not handle 16-megabyte and 32-megabyte memory boundaries well. As a result, the HIMEM.SYS memory test fails. RESOLUTION ========== To work around this problem, disable the hardware cache controller or contact your hardware vendor for assistance. Additional query words: 6.22 6.20 memtest AMI BIOS Setup ====================================================================== Keywords : Technology : kbMSDOSSearch kbMSDOS621 kbMSDOS622 kbMSDOS620 Version : MS-DOS:6.2,6.21,6.22; WINDOWS:3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.