DOCUMENT:Q109497 22-NOV-1999 [msdos] TITLE :Copies of CONFIG.SYS or AUTOEXEC.BAT Files on Compressed Drive PRODUCT :Microsoft Disk Operating System PROD/VER:MS-DOS:6.2 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft MS-DOS operating system version 6.2 ------------------------------------------------------------------------------- SYMPTOMS ======== If you try to upgrade to MS-DOS while running AddStor's SuperStor, you may receive the following error message: Error: Setup cannot install MS-DOS on you computer. The copy of the CONFIG.SYS or AUTOEXEC.BAT file on your compressed drive does not match the corresponding file on your uncompressed drive. CAUSE ===== SuperStor maintains two copies of the CONFIG.SYS and AUTOEXEC.BAT files: one on the compressed drive and the other on the uncompressed drive. If the copies of these files on both drives are not identical, you receive the above message. RESOLUTION ========== In most cases, the copies of the CONFIG.SYS and AUTOEXEC.BAT files on the compressed drive are more current than the ones on the uncompressed drive. To verify this, do the following: 1. Change to the MS-DOS command prompt on the uncompressed drive (usually this is the drive D). For example, type "d:" (without the quotation marks) at the MS-DOS command prompt and then press ENTER. 2. Change to the root directory of the uncompressed drive. For example, type "cd\" (without the quotation marks) at the MS-DOS command prompt and then press ENTER. 3. Check the file dates of the CONFIG.SYS and AUTOEXEC.BAT file. To do this, type the following at the MS-DOS command prompt and press ENTER after each line: " dir config.sys dir autoexec.bat" (without the quotation marks) Write down the date and time for both files. 4. Change to the MS-DOS command prompt on the compressed drive (typically drive C). For example, type "c:" (without the quotation marks) at the MS-DOS command prompt and then press ENTER. 5. Check the file dates of the CONFIG.SYS and AUTOEXEC.BAT file. To do this, type the following at the MS-DOS command prompt and press ENTER after each line: " dir config.sys dir autoexec.bat" (without the quotation marks) Write down the date and time for both files, then follow the appropriate procedure below. If the compressed drive (C) has more current versions of the CONFIG.SYS and AUTOEXEC.BAT files: 1. Delete the CONFIG.SYS and AUTOEXEC.BAT files from the uncompressed drive (D) by typing the following at the MS-DOS command prompt and pressing ENTER after each line: " del d:\config.sys del d:\autoexec.bat" (without the quotation marks) 2. Copy the CONFIG.SYS and AUTOEXEC.BAT files from the compressed drive (C) to the uncompressed drive (D) by typing the following at the MS-DOS command prompt and pressing ENTER after each line: " copy c:\config.sys d:\config.sys copy c:\autoexec.bat d:\autoexec.bat" (without the quotation marks) 3. Run MS-DOS 6.2 Setup again. If the uncompressed drive (D) has more current versions of the CONFIG.SYS and AUTOEXEC.BAT files: 1. Delete the CONFIG.SYS and AUTOEXEC.BAT files from the compressed drive (C) by typing the following at the MS-DOS command prompt and pressing ENTER after each line: " del c:\config.sys del c:\autoexec.bat" (without the quotation marks) 2. Copy the CONFIG.SYS and AUTOEXEC.BAT files from the uncompressed drive (D) to the compressed drive (C) by typing the following at the MS-DOS command prompt and pressing ENTER after each line: " copy d:\config.sys c:\config.sys copy d:\autoexec.bat c:\autoexec.bat" (without the quotation marks) 3. Run MS-DOS 6.2 Setup again. MORE INFORMATION ================ SuperStor is a disk compression utility program similar to Stacker. The SuperStor and Stacker products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: 6.22 6.20 setup stepup msdos step-up ====================================================================== Keywords : Technology : kbMSDOSSearch kbMSDOS620 Version : MS-DOS:6.2 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.