DOCUMENT:Q149212 24-MAR-1999 [exchange] TITLE :XCLN: How to Configure Public Folder Favorites for Users PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:4.0,5.0 OPER/SYS: KEYWORDS:kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Windows 95/98 client, versions 4.0, 5.0 - Microsoft Exchange Windows 3.x client, versions 4.0, 5.0 - Microsoft Exchange Windows NT client, versions 4.0, 5.0 ------------------------------------------------------------------------------- SUMMARY ======= Many Microsoft Exchange Administrators would like to automatically configure certain Public Folder Favorites for all their users. This functionality is not available in Microsoft Exchange version 4.0. MORE INFORMATION ================ To make it easier for users to add public folders to their favorites list, the administrator can send email to the users with the set of public folder shortcuts in the message. This message could also include directions on how to add these shortcuts to the list of favorites. For example, the instructions to the user might read: Use the following steps to add the attached public folders to your list of favorites. Follow these steps for each shortcut in this email message: 1. Double-click the shortcut in the mail message to open the folder. 2. On the File menu, click Add to Favorites. Steps the Administrator Needs to Perform ---------------------------------------- 1. Create shortcuts for all the public folders that need to be added to the user's favorites. To create a shortcut to a public folder: a. From the Microsoft Exchange client (Windows 3.x, Windows NT, or Windows 95), select (highlight) the public folder. b. On the File menu, click Create Shortcut. This brings up the Create Shortcut dialog box. c. Enter the name that you want the shortcut to have, and click OK. This creates a shortcut file. 2. Create a new mail message addressed to all the users that are to receive the shortcuts. Attach all the shortcut files created in step 1. 3. Send the message. Steps the User Needs to Perform ------------------------------- After receiving the message with the attached shortcuts, the user needs to follow these steps: 1. From the Microsoft Exchange client (Windows 3.x, Windows NT, or Windows 95), open the message that contains the attached shortcuts. 2. For each shortcut in the message, perform the following steps: a. Double-click the shortcut. This brings up another client window with the public folder open. If the client does not have permissions to that public folder, an error message will appear. b. On the File menu, click Add to Favorites. This adds the currently open public folder to the user's public folder favorites. c. Close the current window by double-clicking the icon in the top-left corner of the window. Additional query words: faq ====================================================================== Keywords : kbusage Technology : kbExchangeSearch kbExchange500 kbExchange400 kbExchangeClientSearch kbZNotKeyword kbZNotKeyword2 kbZNotKeyword3 kbExchange400NT kbExchange500NT kbExchange400Win95 kbExchange500Win95 Version : WINDOWS:4.0,5.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.