DOCUMENT:Q113543 22-NOV-1999 [msdos] TITLE :Err Msg After Installing MS-DOS 6.21: Wrong DBLSPACE.BIN... PRODUCT :Microsoft Disk Operating System PROD/VER:MS-DOS:6.21,6.22 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft MS-DOS operating system versions 6.21, 6.22 ------------------------------------------------------------------------------- This information applies to both Microsoft DoubleSpace and Microsoft DriveSpace. For MS-DOS 6.22, use DRVSPACE in place of DBLSPACE for commands and filenames. SYMPTOMS ======== After you install MS-DOS 6.21 Upgrade on your MS-DOS 6.0 system, you receive the following error message when you start your computer: Wrong DBLSPACE.BIN version In addition, DBLSPACE.SYS may display the following message: You cannot access any DoubleSpace drives because DBLSPACE.BIN is not loaded. (DBLSPACE.BIN is the portion of MS-DOS that provides access to DoubleSpace-compressed drives.) If you have compressed any drives using DoubleSpace, you cannot access the data on those drives. CAUSE ===== This problem occurs when MS-DOS 6.21 Upgrade Setup is unable to patch your DBLSPACE.BIN, DBLSPACE.EXE, and DBLSPACE.SYS files. The Upgrade Setup program can patch your DBLSPACE.* files only if you are running MS-DOS 6.0 at the time you run Setup. If you boot from the MS-DOS 6.21 disk before running Setup, the DBLSPACE.* files cannot be patched. RESOLUTION ========== To correct this problem, boot your system from your Uninstall disk and restore your system to MS-DOS version 6.0. Then boot your computer from the hard disk drive using MS-DOS 6.0 and rerun MS-DOS 6.21 Upgrade Setup. If you do not have your Uninstall disk, boot from your MS-DOS 6.0 Disk 1, press F3 to exit the Setup program, and then rerun MS-DOS 6.21 Upgrade Setup. If you do not have your Uninstall disk and your MS-DOS 6.0 Disk 1 does not fit in drive A, insert your MS-DOS 6.0 Disk 1 in drive B and run B:\SETUP /F. Follow the instructions on the screen to create an MS-DOS 6.0 startup floppy disk in drive A. After completing the SETUP /F, boot from the Startup disk and rerun MS-DOS 6.21 Upgrade Setup. Additional query words: 6.22 6.20 err msg ====================================================================== Keywords : Technology : kbMSDOSSearch kbMSDOS621 kbMSDOS622 Version : MS-DOS:6.21,6.22 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.