DOCUMENT:Q113601 21-NOV-1999 [msdos] TITLE :MS-DOS 6.21 Err Msg: Setup Cannot Continue. Your Computer... PRODUCT :Microsoft Disk Operating System PROD/VER:MS-DOS:6.21 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft MS-DOS operating system version 6.21 ------------------------------------------------------------------------------- SYMPTOMS ======== When you install MS-DOS 6.21 Upgrade over IBM PC-DOS version 6.1 (with data- compression installed), Setup displays the following error message: Setup cannot continue. Your computer has DoubleSpace installed on it. MS-DOS 6.21 does not support DoubleSpace. CAUSE ===== With data compression installed, IBM PC-DOS 6.1 includes the files DBLSPACE.000, DBLSPACE.BIN, and DBLSPACE.INI in root directory of the host drive. As a result, Setup cannot install. WORKAROUND ========== To work around this problem, remove the IBM compression by running SSUNCOMP.EXE and then run MS-DOS 6.21 Upgrade Setup. Additional query words: 6.21 OEMsetup BUSETUP SETUP err msg ====================================================================== Keywords : Technology : kbMSDOSSearch kbMSDOS621 Version : MS-DOS:6.21 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.