DOCUMENT:Q113834 21-NOV-1999 [msdos] TITLE :Err Msg on System Without Windows: Setup Has Not Found... PRODUCT :Microsoft Disk Operating System PROD/VER:MS-DOS:6.21 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft MS-DOS operating system version 6.21 ------------------------------------------------------------------------------- SYMPTOMS ======== If you purchased a computer with the original equipment manufacturer (OEM) version of MS-DOS 6 preinstalled and Windows or Windows for Workgroups is not installed, you are prompted for the Windows directory with the following message when you run MS-DOS 6.21 Upgrade Setup: Setup has not found Microsoft Windows on your computer. Type the path to your Windows directory, and then press ENTER. CAUSE ===== This error message occurs because a computer with OEM MS-DOS 6 preinstalled has both Microsoft Backup and Microsoft Backup for Windows installed. Microsoft has confirmed this to be a problem in MS-DOS version 6.21. This problem was corrected in MS-DOS version 6.22. WORKAROUND ========== To work around this problem, press ESC to return to the previous screen. The MS-DOS 6.21 Setup code is then reset not to prompt for the Windows path. You can now accept the defaults and install MS-DOS 6.21. Additional query words: 6.22 6.00 6.20 err msg error ====================================================================== Keywords : Technology : kbMSDOSSearch kbMSDOS621 Version : MS-DOS:6.21 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.