DOCUMENT:Q117874 26-NOV-1999 [msdos] TITLE :Drive C and Drive H Are Not Available for Swap File PRODUCT :Microsoft Disk Operating System PROD/VER:MS-DOS:6.0,6.2,6.22; WINDOWS:3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft MS-DOS operating system versions 6.0, 6.2, 6.22 - Microsoft Windows for Workgroups version 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== After you install DriveSpace or DoubleSpace on a system with Windows for Workgroups that has an existing network connection on drive H, drive H is not available under New Swapfile Settings in the Virtual Memory dialog box. However, existing network connections other than drive H are available. Under MS-DOS 6.2 or 6.22, drive C is not shown as available for a swap file. Under MS-DOS 6, drive C is available, but it should not be used because doing so results in a corrupted swap file warning message. CAUSE ===== When DriveSpace or DoubleSpace is set up, it creates a host drive for drive C. The default host drive letter is H. Having a network connection on drive H in Windows for Workgroups generates an error indicating it cannot make the connection. A corrupted swap file error message is also displayed. If you choose the 386 Enhanced icon in Control Panel, choose Virtual Memory and then the Change button, neither drive C nor drive H is available as a drive selection. RESOLUTION ========== To correct this problem, open File Manager and remap the network connection on drive H to another drive letter. Choose the 386 Enhanced icon in Control Panel, choose Virtual Memory, and then the Change button. Now both drives C and H are listed as available drives for a swap file. Additional query words: drvspace dblspace drive space double ====================================================================== Keywords : Technology : kbAudDeveloper kbWFWSearch kbWFW311 kbMSDOSSearch kbMSDOS622 kbMSDOS620 kbMSDOS600 Version : MS-DOS:6.0,6.2,6.22; WINDOWS:3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.