DOCUMENT:Q152226 28-MAR-1999 [exchange] TITLE :XCLN: Inbox and OOF Assistants Missing from Tools Menu PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Windows 95/98 client, version 4.0 - Microsoft Exchange Windows 3.x client, version 4.0 - Microsoft Exchange Windows NT client, version 4.0 ------------------------------------------------------------------------------- SUMMARY ======= When you open the Tools menu in a Microsoft Exchange client for Windows, the Inbox and Out of Office Assistants might be missing. The following are three possible causes of this: - The Microsoft Exchange client is low on memory. Restart Windows and try again. - A non-Microsoft Exchange client extension removed either the Remote Mail or the Find menu items. - The Microsoft Exchange client extension (Emsuix.dll or Emsuix32.dll) was removed from the Extensions list in the registry or the Exchng.ini file. Run the Microsoft Exchange client Setup program and choose the Reinstall option. Additional query words: 4.00 ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange400 kbExchangeClientSearch kbZNotKeyword kbZNotKeyword2 kbZNotKeyword3 kbExchange400NT kbExchange400Win95 Version : WINDOWS:4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.