DOCUMENT:Q74777 22-NOV-1999 [msdos] TITLE :Top Producer Hangs in MS-DOS PRODUCT :Microsoft Disk Operating System PROD/VER:MS-DOS:6.0,6.2,6.21,6.22 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft MS-DOS operating system versions 6.0, 6.2, 6.21, 6.22 ------------------------------------------------------------------------------- SYMPTOMS ======== Top Producer, a real estate package written by Top Producer Systems using Revelation Technologies, may stop responding (hang) under MS-DOS 6, 6.2, or 6.22. CAUSE ===== According to Top Producer Technical Support, Top Producer has problems when the authorization transfer signature is placed on a DoubleSpace- or DriveSpace-compressed drive. RESOLUTION ========== Top Producer recommends that the authorization signature be moved from the compressed drive to the installation floppy disk and then to the uncompressed host drive. Top Producer supplies free of charge a utility called EZ-Move that performs this transfer for you. This limitation also applies to Top Producer version 1.0 for Windows. MORE INFORMATION ================ The MS-DOS-based version of Top Producer version 4.2 relies on BACKUP.COM from MS-DOS versions 5.0 and earlier. Top Producer provides a workaround utility to supply BACKUP functionality. Top Producer is manufactured by Top Producer Systems, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability. Additional query words: drvspace 5.00 5.00a 6.00 6.20 3rdparty double space dblspace ====================================================================== Keywords : Technology : kbMSDOSSearch kbMSDOS621 kbMSDOS622 kbMSDOS620 kbMSDOS600 Version : MS-DOS:6.0,6.2,6.21,6.22 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.