DOCUMENT:Q157005 15-JAN-2000 [exchange] TITLE :XCLN: Invalid Page Fault in Mapi32.dll PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:4.0; :4.0 OPER/SYS: KEYWORDS:kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Windows 3.x client, version 4.0 - Microsoft Exchange Windows NT client, version 4.0 - Microsoft Exchange for Windows 95, version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use the Simple MAPI function MAPISendMail(), its data structure contains a Cc: recipient, the MAPI_DIALOG flag is set, and the simple SendNote UI is turned ON, the client or application calling this function might generate an invalid page fault or general protection fault in module Mapi32.dll. CAUSE ===== A parameter that is passed into the function that displays the Send Note UI is incorrectly set to NULL and this causes the fault in Mapi32.dll WORKAROUND ========== Do not set the MAPISendMail() MAPI_DIALOG flag, do not turn on the simple SendNote UI flag, or do not include a Cc: recipient. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft Exchange clients, version 4.0, listed at the beginning of this article. This problem was corrected in Microsoft Exchange Server 4.0 U.S. Service Pack 4. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base: " SERVPACK" (without the quotation marks) Additional query words: Access95 Access 7.00 ====================================================================== Keywords : kbusage Technology : kbZNotKeyword8 kbExchangeSearch kbExchange400 kbExchangeClientSearch kbZNotKeyword2 kbZNotKeyword3 kbExchange400NT kbExchange400Win95 Version : WINDOWS:4.0; :4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.