DOCUMENT:Q74997 23-NOV-1999 [msdos] TITLE :Pathworks 4.x Does Not Run with Windows 3.0 and MS-DOS PRODUCT :Microsoft Disk Operating System PROD/VER:MS-DOS:5.0,5.0a,6.0,6.2,6.21,6.22; WINDOWS:3.0,3.0a OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft MS-DOS operating system versions 5.0, 5.0a, 6.0, 6.2, 6.21, 6.22 - Microsoft Windows versions 3.0, 3.0a ------------------------------------------------------------------------------- SYMPTOMS ======== When you run Microsoft Windows version 3.0 under Microsoft MS-DOS version 5.0, 6.0, or 6.2, with Digital Equipment Corporation (DEC) Pathworks versions 4.x, your machine may stop responding (hang) when accessing floppy disks from the MS-DOS command prompt. When you switch to the MS-DOS Prompt from within Windows 3.0, accessing drives A and B may cause the machine to hang. CAUSE ===== This problem may occur if EMM386.EXE is loaded. WORKAROUND ========== To see if the problem is related to EMM386.EXE, type "REM" (without the quotation marks) in front of the DEVICE=C:\DOS\EMM386.EXE line in your CONFIG.SYS file. Restart the machine. If the problem seems to go away, take the "REM" out and try the following: 1. Make sure to follow the directions for installing Pathworks with MS-DOS 5.0 on page 25 of the version 5.0 "Microsoft MS-DOS Getting Started" manual. 2. Exclude the area A000 - C7FF and specify no expanded memory by adding the following to your CONFIG.SYS file: " Device=EMM386.EXE x=A000-C7FF NOEMS " (without the quotation marks) 3. Try excluding the system ROM. 4. In the [386Enh] section of the Windows SYSTEM.INI file, exclude E000 - EFFF from the EMM386 if your EtherNet card is set for this area. Pathworks is manufactured by Digital Equipment Corporation, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability. Additional query words: 6.22 5.00 5.00a 6.00 6.20 3.00 3.00a ====================================================================== Keywords : Technology : kbWin3xSearch kbZNotKeyword3 kbWin300 kbWin300a kbMSDOSSearch kbMSDOS621 kbMSDOS622 kbMSDOS620 kbMSDOS600 kbMSDOS500 kbMSDOS500a Version : MS-DOS:5.0,5.0a,6.0,6.2,6.21,6.22; WINDOWS:3.0,3.0a ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.